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KENYA TOURISM ON THE ROAD TO RECOVERY

by Helen C. Broadus

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The travel and tourism industry of Kenya has managed to recover from great adversity in overcoming a severe range of marketing challenges these past few years. In 1998, the United States Embassy in Nairobi was destroyed by a terrorist bombing attack and another terrorist bombing attack occurred near Mombassa at a resort frequented by Jewish tourists in 2002. These unfortunate incidents have severely affected the travel and tourism industry of Kenya due to negative travel advisories and the subsequent banning of commercial flights from the United States and several European nations. As a result, Kenya was regrettably labeled with an assessment for the potential for "imminent terrorist attack" which fortunately never materialized.

Miraculously, Kenya has survived by going to great efforts to not only address these perceived security issues and concerns for tourists but has also instituted significant safety and security upgrades at its two major gateway airports of Nairobi and Mombassa. In addition, Kenya Airways has established new service routes to Bangkok and Hong Kong in order to reach out to a new Southeast Asia and East Asia market. There is also great potential growth in cruise tourism to Kenya in conjunction with several East African destinations such as Zanzibar.

One of Kenya's major challenges is to attract more up-market tourism, which has suffered a great deal from competition with South Africa and Botswana. With tourism as Kenya's third largest source of foreign exchange revenue, coupled with the potential to become its most lucrative industry, tourism marketing needs to be treated as a top priority within the government. It should also be noted that despite the past few years of adversity in the travel and tourism industry of Kenya, it is currently the third most visited country in Africa after Ghana and South Africa by African-Americans. Kenya's Tourism Minister, the Hon. Raphael Tuju, is an excellent spokesperson for his country's tourism industry and hopefully with a more coordinated marketing strategy being implemented this recovery is well on the way.

A major initiative geared towards regaining the prestige that the tourism industry of Kenya has earned over the years is to increase the knowledge and professional expertise of American travel agents who promote tourism opportunities to Kenya known as the Kenya Authorized Travel Specialist (KATS) program - which was introduced in 2002 by the Kenya Tourist Board. This destination specialist program includes online study followed by test (classroom training is offered occasionally). Travel agents who successfully pass the test earn KATS designation, along with earning Institute of Certified Travel Agents (ICTA) credits, and receive marketing materials, news updates, sales tips, special promotional offers and information on marketing opportunities. KATS travel agents who also complete a seven-day Kenya study tour advance to the Master KATS level. For more information about KATS program contact (866) 44-KENYA or infousa@MagicalKenya.com and visit their website at www.KenyaAgent.com.

The Republic of Kenya is located in East Africa and is bordered on the north by Ethiopia and Sudan, on the east by Somalia and the Indian Ocean, on the south by Tanzania and on the west by Uganda. There are approximately thirty million inhabitants with the largest percentage of the population living in the southwest and along the coast with 70% residing in rural areas. Tourism is a major industry in this East African nation and with its diversity of climate, landscapes, coastal resorts and wildlife parks its tourist potential is considerable. Kenya is bisected by the Great Rift Valley extending from Lake Turkana in the north to Lake Nattron on the Tanzanian border and the equator runs across the foothills of snow-capped Mount Kenya, which is Africa's second highest mountain. Within Kenya's borders, there are twenty national parks, including Maasai Mara (adjoining Tanzania's Serengeti Park), Amboseli and Tsavo. Overall, an estimated 1,250,000 million tourists spent $500 million in 2000 and after agricultural exports of tea and coffee tourism is the major currency earner.

Kenya, the original home of the word "safari" has become synonymous with safari travel. When the early European explorers arrived on the coast of Kenya, they would set out on great journeys into the unknown. Their porters called these journeys "safari" which in Swahili means simply a "journey". Today, the word safari has become a byword for romance and adventure. Kenya is blessed with a great range of altitude, which creates its wide range of landscapes, climate and flora and fauna and has earned it the name of Safari country. Consequently, whatever you are seeking on your journey, you will find it in Kenya. No other country on earth can offer the visitor as much to see and do. Within the borders of Kenya, you will find savannahs rich with big game, timeless cultures unchanged by the modern world, pristine beaches and coral reefs, equatorial forests and mighty snow-capped mountains, searing deserts and cool highland retreats, an exotic history and a fascinating modern culture, as well as endless opportunities for adventure, discovery, relaxation and so much more than you could possibly expect. This is what is commonly referred to as "Magical Kenya" where you can experience a different safari every day!

Places of Interest for Eco-Tourism
Kenya offers the visitor a world of diversity and has always been the ultimate destination for wildlife lovers. Kenya has also long been known as the home of Africa's famous "Big Five" (lion, elephant, rhino, leopard and buffalo). Kenyans truly believe that their country is the best place on the entire continent to see these five magnificent species in their natural environment. Moreover, a wildlife safari in Kenya is an unforgettable experience, and how you choose to experience your wildlife safari is entirely up to you. You can explore the many national parks, reserves and private sanctuaries by four-wheel drive, soar high above the treetops in a hot air balloon, see the animals from horseback or even track game by foot with an expert guide. Regardless of your budget, interest or length of stay, Kenya has an excellent range of safari accommodations and tour operators to ensure that you will be catered for with utmost comfort and security.

Kenya has forty-eight (48) National Parks and Reserves, including Marine Parks, combined with many private sanctuaries and game ranches to include the following major wildlife attractions:

Maasai Mara which remains one of Kenya's best loved reserves with 1,672 sq. kms/1,039 sq. miles of wild savannah, rolling hills and verdant forest with huge grazing herds, bountiful birdlife and Africa's largest population of lions. Each year the Maasai Mara is the staging ground for the Great Migration, one of the most awe-inspiring natural events in the world. As the rains bring the grasslands of the Maasai Mara to life, the vast plains rumble with the thunder of approaching hooves as more than 1.5 million wildebeest migrate north from the Serengeti in Tanzania. The resulting migratory known as the "greatest game show on earth" is considered one of the world's most impressive natural spectacles.

Samburu, Shaba and Buffalo Springs encompass an arid wilderness where the waters of the Ewaso N'giro River attract a profusion of game. This beautiful area is well known for its large herds of elephants and elusive leopards. Likewise, Tsavo is a vast wilderness park of beautiful plains crossed by the tracks of the historic Kenya/Uganda railway, which brought fame to this region with the legend of "The Man-Eating Lions" of Tsavo. Surprisingly, on the outskirts of Nairobi is Kenya's first national park, which serves as a link between the modern capital and the natural heritage of Kenya. Here you can find herds of zebra and giraffe, prides of lion and rhino families, living freely and wild just thirty minutes from a major city center. It provides tourists the ultimate one-day urban adventure.

Meru is a remote park that was recently reborn through a major initiative to improve its access, facilities and management. The result is Kenya's newest wildlife attraction which is an unspoiled verdant paradise surrounding the waters of the Tana River. This was the wilderness into which George and Joy Adamson released the lioness Elsa, creating the much-loved story Born Free. Laikipia is a region that was once a series of large private cattle ranches and traditional grazing land, until changing times and fortunes saw these properties turn to wildlife conservation and tourism. This region has now become a remarkable success story, as these local communities and private game ranches work together to conserve both wildlife and traditional lifestyles and provides the ultimate eco-tourist destination.

In addition, Kenya has five Marine Parks and Reserves which were established to protect the wealth of undersea life along Kenya's shores. Here you can dive, snorkel or take a glass bottom boat to explore a world of coral reefs that team with life and color, dolphins, turtles, giant morays and mantas.

The Great Rift Valley is fondly referred to as the "Valley of Life" and bisects Kenya from north to south. The Great Rift Valley is a geographical wonder and in Kenya has created a unique world of highland savannahs, volcanic peaks and lava flows, canyons, escarpments and lakes. The wide plains and savannahs of the Great Rift Valley have become the grassland home of grazing herds and the kingdom of lions and other predators. High, wide and wild, the savannah of the Kenyan Great Rift Valley is often referred to as the original "Garden of Eden". In addition, the floor of the Kenyan Great Rift Valley is peppered with lakes, both freshwater and saline and each of these lakes offers something different to the visitor:

A living carpet of thousands of flamingo often covers Lake Nakuru, which is one of Kenya's best-known wildlife attractions. This spectacular ocean of pink is surrounded by forest and plains that are home to lion, rhino, leopard and large herds of waterbuck. Lake Naivasha is a bird lover's paradise with its fresh waters attracting over 400 recorded species. This large lake is edged by banks of papyrus and thick forests of beautiful yellow Acacia trees, with herds of giraffe, zebra and buffalo. Hippos and crocodiles both abound in Lake Baringo, a freshwater lake with stunning views of surrounding volcanic ranges. This is a great lake to explore by boat, with plenty of birdlife and a large rocky island, Ol Kokwe, to visit.

The northern frontier of Kenya is a vast expansive of semi-arid wilderness and desert, regarded as Kenya's real adventure country. Here lies one of Kenya's least known wonders, Lake Turkana, it is a vast inland sea whose bright blue waters are an unexpected sight in this desolate wilderness. Known as the Jade Sea, Lake Turkana is the ultimate adventure destination, brimming with Africa's largest population of Nile crocodiles and the home of tribal cultures that are largely untouched by the outside world.

Places of Interest for Cultural Tourism

One word is heard all over Kenya &endash; "Karibu" which means "welcome" and in Kenya it is a greeting, an invitation and a blessing. This natural warmth is evident on every smiling face that welcomes you to Kenya. With forty-two cultures, countless languages and dialects, Kenya is one of the most richly diverse social tapestries on earth. This natural warmth is evident on every smiling face that welcomes you to Kenya. Interestingly, Kenya's past is a history of change and diversity, a long story of the meeting and melding of many different peoples and cultures. This history stretches back further than most as archaeological excavations have shown that humans have actively inhabited Kenya for the past 4.5 million years.

Anywhere you travel in Kenya, you will find different and fascinating cultures. Meet the Swahili sailors of the eastern coast, visit the thorn-enclosed villages of the Maasia in the south, walk with Samburu warriors in the northern wilderness, or fish with the Luo, master fishermen of Lake Victoria in the west. Although Kenya remained a British colony until a determined struggle for freedom saw the independent republic born in 1963, modern Kenya remains a multi-cultural and diverse society, yet purely, proudly Kenyan. This is a country where customs and tradition are blended and absorbed into modern life. In Kenya you will find some of Africa's most exciting and vibrant modern arts, music, theater and dance, all alongside proud displays of traditional arts and culture.

The Kenyan coastline is blessed by a gentle monsoonal wind known as the "Kaskazi", which became known as a trade wind, bringing trading dhows, explorers and adventurers to the shores of Kenya. This trade of goods and cultures created a unique society, where outside influence blended with indigenous customs and traditions. This culture became known as Swahili, derived from the Arabic word "Sahel" which means coast. The Swahili culture, and it language became a persuasive influence throughout Kenya which ultimately led to Swahili becoming the most commonly spoken language in Africa. This was a culture born of the sea, and this legacy remains as trading dhows still sail the length of the coastline.

Swahili culture still thrives along the Kenyan coast where you will find its rich history. For the visitor, it is still easy to immerse oneself in the atmosphere along the streets of Mombassa's "Old Town" as you find yourself transported back into a period reminiscent of the Arabian Nights. Explore the impressive Fort Jesus which was built in 1598 and became the staging ground for a turbulent and bloody war for control of the coast between the Portuguese and the Shirazi and Omani Arabs that lasted over 400 years. You can also trace the journey of Vasco da Gama to Malindi, which became an important center for Portuguese settlement. To the north, the island town of Lamu remains a Swahili community unchanged by the outside world, where life is lived at a very relaxed pace.

If Lamu is the most exotic Swahili town, then Gedi is the most mysterious. The ruins of this lost city, once a great and wealthy trading outpost, lie deep in the Arabuko Sokoke coastal rainforest. Gedi is a puzzle to historians and archaeologist alike. Never once mentioned or recorded in the extensive written history of the area, this magnificent settlement seems to have existed without the knowledge of the outside world. Equally mysterious was its sudden abandonment in the mid-16th century. No reason is clear for this desertion and no record was made of the whereabouts or fate of its entire population. Gedi continues to remain a mystery, and its ghostly ruins in the depths of the forest make for a fascinating visit.

Accommodations

When you are looking for accommodation that will suit your individual needs, you will have a world of choices available. In fact, going on a safari in Kenya's great wilderness doesn't have to mean great discomfort. Many safari lodges, guesthouses and tented camps are the last word on luxury. Fantastically appointed, they offer beautifully, locally decorated rooms or huge fully furnished tents with ensuite bathrooms. Fantastic international cuisine, excellent service and highly trained local guides all let you enjoy the wilderness in comfort and style. All over the country there are accommodations that can cater to any possible budget, taste, interest or preference. Luxurious guesthouses, beachfront resorts, tiny hotels, hostels, backpacker lodges or village home-stays. All of this and much more can be found in Kenya and after a great day of spectacular game viewing, you can best rest assured that you will be well taken care of. In addition, the capital city of Nairobi has all of the requisite amenities and comforts with its many upscale hotels, restaurants and cosmopolitan lifestyle.

Getting There

Kenya is readily accessible from air from Europe, the United States, Southern Africa, the Middle East and Australia. There are three international airports at Nairobi, Mombassa and Eldoret, serving many major airlines. Kenya's own national airline is a highly regarded international carrier, with a modern fleet of aircraft. Known as the "Pride of Africa" it has been named African Airline of the year for the past three years. Domestic flights are handled by Kenya Airways, Air Kenya and other domestic carriers, with a regular schedule of international flights to city, coastal and game park destinations. Kenya has a very good network of airstrips throughout the country and excellent air charter service is available to any destination within Kenya. Available charter aircraft ranges from small single-engines and helicopters to large twin-engine carriers.

Kenya also has a very god road network, and well-equipped and fully-serviced safari vehicles are used to access many wilderness and coastal attractions. Private care hire is available. Both private and public bus service are available throughout Kenya along with historic railways which run daily between Nairobi and Mombassa and Nairobi and Kisumu. Lastly, the coast is a port of call for cruise ships as well as private and chartered yachts.

Facts and Figures

Time: Kenya has a single time zone which is GMT +3.

Currency: The official currency is the Kenya Shilling (KSh). Visitors to Kenya should only change foreign currency at banks, bureaux de change or authorized hotels and the easiest currency to exchange are U.S. dollars. Travellers cheques are widely accepted and many hotels, travel agencies, safari companies and restaurants accept credit cards. In addition, most banks are also equipped to advance cash on credit cards.

Telecommunications: Kenya has a good network of telephone, cellular and satellite connections. Most hotels and lodges offer international telephone and fax services as well as e-mail and internet services. When calling Kenya, the international coded is 254+ the local area code.

Electricity: The electricity supply in Kenya is 220/240v 50Hz. Plugs are 3-point square and if you are planning to bring any sophisticated electrical/electronic device, you should bring your own voltage and plug adaptors.

General Contact Information

Kenya Tourist Board

P.O. Box 30630,

Nairobi, Kenya

Tel: 254-2-719924/719926/719928

Fax: 254-2-719925

E-mail: info@kenyatourism.org

Website: www.MagicalKenya.com

Embassy of Kenya in the United States

2249 R Street, N.W.,

Washington, D.C. 20008

Tel: (202) 387-6101 and Fax: (202) 462-3849

About The Author:

 

Helen C. Broadus is the President of Venue International Professionals, Inc. (VIP) &endash; a full service travel and tourism-consulting firm located in the Washington Metropolitan Area. VIP specializes in the provision of travel and tourism opportunities to the Continent of Africa for both the business and leisure traveler. She has conducted numerous tours to twenty-five African nations over the past twelve years. She is the Executive Secretary of the Africa Travel Association (ATA) and a frequent writer of education and training articles regarding the travel and tourism industry of Africa for several trade publications to include the Africa Travel Association Magazine, Black Meetings and Tourism Magazine and The Africa Travellers Journal. She can be contacted at Tel: (301) 856-9188 or vipinc@erols.com.

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